Member Profiles
Page 1 2 3 4 5 next »» (Records Found: 537)| Name | Confidential |
| Phone | 312-961-3324 |
| Click here to email me! | |
| Salary | $126K - $150K |
| State | Illinois |
| Willing to Relocation? | Yes |
| Recent Positions |
Sr Manager Accenture Chicago, IL (Management Consulting ) Sr Consultant Deloitte Consulting Chicago, IL (Consulting) |
| Key Accomplishments |
Sr. Manager with a major global consulting firm with more than 10 years of experience in management consulting for Fortune 500 companies. Seeking consulting or executive positions in the area of customer service. For A Leading Global eCommerce Company with a fragmented customer service landscape, conducted leading practices gap analysis and defined the future state contact center architecture stack for greater customer centricity. Sales: $ 2.2 M For a major telecom company grappling with high AHTs and error prone support processes, led the assessment of contact center inefficiencies resulting in the implementation of a desktop optimization solution. Sales: $ 2.9 M For an online travel vendor, managed a portfolio of 27 enterprise level projects with 7 projects in progress and 5 projects in launch mode. Defined customer operations strategy, supported internal budgeting process, and forecasting process. |
| Education / Skills |
Customer service strategy;
Call center technology strategy;
Customer experience management;
Evaluation of customer centricity; Contact center leading practices; CRM Packages: Siebel, SAP. MS CRM. MBA, Northeastern Illinois University, Chicago Bachelor of Technology, Institute of Technology, BHU, India |
| Name | Dean |
| Phone | |
| Click here to email me! | |
| Salary | Negotiable |
| State | Illinois |
| Willing to Relocation? | Yes |
| Recent Positions |
CFO $40 MM Recycling Company Chicago area (Recycling service & consl) CFO / Controller / $ 6 MM Landscaping Company Chicago area (Landscaping services) Reporting Leaf, Inc Chicago area (Confectionery manufacture) |
| Key Accomplishments |
Scrapped failing ERP implementation, selecting new vendor and leading implementation of new ERP financial modules. Negotiated abatement of a $1.2 million IRS penalty by reconstructing old payroll records and working closely with IRS and Social Security representatives.. Responsible for relocation of payroll department from Tennessee to Illinois. Involved coordination of internal departments with outside vendors and hiring/training new staff. Created new fully functional department one week ahead of schedule. |
| Education / Skills |
Chicago-Kent College of Law - JD Washington University in St Louis - BSBA CPA - Illinois Corporate Attorney - State of Illinois |
| Name | John |
| Phone | 219-736-6990 |
| Click here to email me! | |
| Salary | $76K - $100K |
| State | Illinois |
| Willing to Relocation? | Yes |
| Recent Positions |
Midwest Dist. Sales Manag Tractel, Inc. Home Office (Spec. lifting Equiment) Regional Sales Manager Abell-Howe Crane Div. Bolingbrook, IL (Manuf. of Ind. Cranes) Auto. Account Manager KCI- Konecranes Springfield, OH (Manf. of hoists & cranes) |
| Key Accomplishments |
•Increased sales in territory from $120,000 to $950,000 annually within 36 months with approx. 40%+ profit margin-
•Delivered $1 million in sales within 12 months, and with a 20%+ profit margin. •Developed and implemented nationwide dealer product training program.- •First sales manager to penetrate largest industrial dealers including Grainger, Fastenal, McMaster-Carr and ACME Electric Tool Crib of the North. •Established first-time preferred supplier status with Ford and GM valued at $5 million annually.- •Sold $1.4 million order for new equipment to Japanese Construction Company.- •Secured preferred supplier for Detroit Edison valued at $500,000 annu •Increased sales in territory from $100,000 to $1.8 million.- •Performed in top 10% of national sales every year for over 16 years.- •Exceed annual sales budget by 40% each year. |
| Education / Skills |
HENRY FORD COLLEGE, Dearborn, MI 1966 – 1969
Courses in mechanical engineering.
Xerox Professional Selling Skills Course, Dale Carnegie Sales Management 14-week , Northwood Toastmasters Club, American Management Association |
| Name | Robert |
| Phone | 708-494-2461 |
| Click here to email me! | |
| Salary | $101K - $125K |
| State | Illinois |
| Willing to Relocation? | No |
| Recent Positions |
Controller Weinstein Wholesale Meats Inc Forest Park, Il (Wholesale meat distributo) CFO Faip North America Inc Elk Grove, Il (Pressure washers and hose) Controller Gordon Kapes Inc Skokie, Il (Telecomm & audio control ) |
| Key Accomplishments |
• Managed $5M to $10M A/R portfolio. Held A/R over 21 days to 8.5% and over 30 days to 1%. Achieved DSO of 18.25 days.
• Formalized credit application process and performed credit research and analysis to approve set up of new customers and assign credit limits. Approved sales orders outside prescribed credit thresholds.
• Established and managed credit hold function; instituted credit insurance over portfolio; enhanced credit management systems features to control A/R and restrict sales outside established parameters.
• Converted GL from Peachtree to in-house ERP system. Created company’s first ever monthly financial statements. Reduced monthly closing time to 11 days. • Created reporting of borrowing base, covenant reporting, and credit reporting. Converted payroll to online reporting. • Automated loan borrowing transactions and had bank assign us to dedicated customer service. • Held shrink on $5M inventory to under $10k. • Slashed A/R write offs from $350k in 2010 to $0 in 6 months • Key team member that implemented 2 systems conversions to MAS 500 for 2 entities. • Selected and implemented new banking relationships. Reduced line of credit borrowing from $9M to under $5M. Implemented spending controls. Managed multiple bank audits. • Reduced inventory levels from $18M to $9M. Eliminated need for leased warehousing space. • Developed business plan for acquisition. Performed due diligence reviews of acquisition targets. Led acquisition financial integration • Launched finished goods inventory count program resulting in 25% improvement in inventory record accuracy. Reduced inventory shrink loss 30%. Improved inventory record accuracy to 90% from under 30% via improving inventory part number, bill of materials, and production work order processes. Directed inventory planning team. • Reduced time to take physical inventory counts for 2 main businesses by 33% saving $10k. • Designed daily one-page summary report that informed customer service of future production dates and quantities enabling accur |
| Education / Skills |
masters project management from Keller
BBA accounting from Loyola
Green belt six sigma |
| Name | Anthony |
| Phone | 815.529.6333 |
| Click here to email me! | |
| Salary | $76K - $100K |
| State | Illinois |
| Willing to Relocation? | Yes |
| Recent Positions |
Project Manager Communications Test Design Inc. Elgin, Illinois (Eng./Logistics/Service) Project Administrator Motorola 2200 Galvin Dr. (Telecom Eng/Design) Business Analyst Motorola Schaumburg, IL (Telecom Eng/Design) |
| Key Accomplishments |
Provide leadership and support in a fast paced, highly automated distribution center averaging consistent 99.7% same day ship metrics with average daily activity of 21,000 lines totaling over 1M pieces. Coordinated the activities of multiple disciplines to ensure successful launch of new products, (i.e. Canopy, Astro/Stingray, Waris, XTL), with revenue impacts of more than $50 million each. Managed globally-dispersed project team to integrate multi-million dollar Wireless broadband product platform into Motorola business model and into distribution center resulting in $30 million revenue enhancement. Led project to reestablish domestic manufacturing process for previously offshore-manufactured products; initiative enabled company to participate in new General Services Administration (GSA) sales channel and enhance revenue $2 million. |
| Education / Skills |
Certified Six Sigma Green Belt, Chicago Deming Assoc., 2009
PMP Certification - Project Mgmt Inst., 2009 MBA - Webster University, St Louis, MO, 2009 B.S. Business(Finance & Mgmt) - Columbia College of Missouri, 2007 Project Mgmt Certificate - George Washington Univ., 2004 A.A.S. in Industrial Engineering - Mchenry Cty College, 1992 |
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Jack Heyden and Scott Kane are executives with over 60 years of combined experience who, in early 2000, were out of work, did not know each other and who were forced to reinvent themselves to survive in the 21st Century workforce. 